How to refer your patients to the service

Routine referrals should be sent via NHS e-Referral (eRS) and urgent (non-emergency) referrals should be sent via email to eyeservice.hounslow@nhs.net. Any Red flag conditions should be sent directly to secondary care A&E/Casualty.

Patients who meet any of the following conditions are not appropriate for referral and therefore not covered in this service:

  • Patients not registered with a Hounslow GP;
  • Patients requiring treatment that should be provided under a standard GMS or PMS or GOS contract;
  • Patients with suspected cancer (should continue to be referred direct to the hospital under the ‘two-week rule’ on appropriate NWL referral documentation);
  • Referrals for Diabetic retinal screening service;
  • Emergency eye conditions requiring intervention at hospital setting;
  • Any patient that has received eye surgery at a Hospital Eye Service within the previous 6 weeks.

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