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Urgent Referral

Please note the below referral process is for urgent (same/next day) ophthalmology cases.

Please mark “URGENT next day HCOS referral” clearly on the referral form and email DIRECTLY to the community service. The email address for the community ophthalmology service is thepractice.cats@nhs.net.

Please explain to patients that all urgent cases are triaged by an ophthalmologist within 24 hrs. (Monday to Friday 9-5pm) of receipt of the referral. Patients will be contacted by the community service to discuss the outcome of the referral. If classified as urgent the patient will be offered an appointment either on the same day or next day at one of our community clinics, listed below. If referral is classified as non-urgent a routine appointment will be offered and patient will be informed of downgrading of urgency. A SystmOne task will be sent to GP about the outcome of the urgent referral.

Patients can contact the service directly on 0203 040 0110.

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